IKEA

Last Sunday afternoon I was in the area and decided to visit the Renton Ikea to pick up some household items. The store was jam-packed, but I expected that on a weekend. What I d...

Goods delivered late and some units broken. After 3 weeks still waiting for replacements. This organisation is in shambles and the quality control is non existent. We won't be usin...

Bought 2 Hemnes glass door Black Brown cabinets (item 401.763.42), comes in 2 packages for each unit. The sides, the shelves, the glass door have dents, scratches, unstained parts...

We bought the expedit shelving for our nursery. We brought it home I put it together in my living room and then carried it into the nursery. Only to find out the Ikea's brand o...

Customers please beware of IKEA's cleverly written & deceptive return policy!! While browsing their store, you will notice an abundance of signs stating "It's o...

I have written to IKEA many times to ask them how come the Billy Book Case does not have a height extension in black -- never heard back from them. Not even the courtesy of a reply...

In September 2007 I tried to buy a large bedroom Pax wardrobe from Ikea and from day one they were not on stock so I purchased in two Ikeas all material. Installing was no problem ...

I went to Ikea Pittsburgh yesterday and had THE BEST customer service by Tiffany T in the TV media department. This young lady went out of her way to get me what I needed. When she...

We purchased a futon at the IKEA Burbank store. As other customers say over and over again, FORGET ABOUT IT! How do you know if an item is defective through the cardboard box it co...

On the 28th of December I went to Ikea to buy a wardrobe for my daughter's bedroom. After a three hour ordeal of waiting at checkouts, then the delivery service queue we were d...

IKEA management created a hostile work environment when I advised managers of my interest in a different IKEA department. IKEA management at the Colorado Centennial sto...

Hi, We have bought several furniture for home from IKEA recently. We have signed an agreement to deliver them to home and assembling. The montage team completed the montage of a mo...

We spent over $700 at Ikea and one of our purchases was a small dresser. When we opened the box it came with so many parts it was comical until we tried to put it together. About...

Purchased kitchen cupboards from Ikea and from day one they were not stock the door for one of the cabinets, I purhcased these back in Oct. and anm now just getting around to insta...

I purchased the Sultan Tafjord memory foam topper from iKEA. When I got it home and opened it the chemical smell almost knocked me over. After one month of outgassing the topper ...

NOBODY AT IKEA IS RESPONSIBLE WHEN MONEY ON YOUR ACCOUNT DISAPPEARS. AND WHEN THEY CLAIM TO REIMBURSE YOU, THEY EVEN TAKE MORE MONEY OUT!!! I purchased a kitchen for over $4000 on ...

Had to use A & E Factory Service - unethical, lying technician refused to provide service unless I paid for it, after making me wait ALL day for service call, then he insisted I wa...

I bought a duvet cover at Ikea Portland. I realized after a while that the snaps were mis-manufactured. They just don't snap. It is a bit of a drive to the store so it took...

After careful consideration I purchased a bathroom vanity (Godmorgon series) from Ikea. I had a 48" cavity to fill and purchased the sink top and 4 drawer vanity. Sample on floor...

I placed a order at Ikea Brooklyn, paid for delivery and assembly. Ikea store gave me delivery window time and the delivery company gave me another. The day of the delivery, that w...

So frustrated! After having bought a console table from Ikea in Croyden 2 and half weeks ago, we got home to find that there was a crucial piece of wood missing in the pack, so ha...

My husband and I were looking for a round table to entertain guests. We had been all over looking for one and were so excited when we came across one here. It seemed odd, but the...

First delivery arrives smashed in boxes. Probably Parcel Force fault. So ring Ikea. They say they will send out replacements. Sounds good. Day of delivery - no delivery. Or t...

My husband and I have spent 5 hours putting together the dresser we got from IKEA. We got the wrong part, we got a medium size drawer where we needed a large size drawer. I called ...

Shocked to find my local IKEA no longer refunds your money on returns but forces you to take a gift card - even on completely new, still-in-the-box merchandise that you bought the ...

I made a 1600$ purchase in Ikea Tempe, and when I was mounting my brand new table I noticed that a hardware came defective. Not a simple screw, but one of those hardwares make excl...

I really wanted to send an email direct to the store regarding this matter but there is no facility on the website to do this and I imagine that phoning the store direct would be w...

Quality of material is gone down no support if the material in the package is not right. You are on your own to carry back and return at the return desk. But if you are buying big ...

To Whom it may concern at IKEA customer service: I have had the worst experience trying to buy this laptop table. Not only have I been misled to customer service rep...

I was told three weeks ago that my delivery would arrive today, I phoned Ikea three times to make sure it would arrive today and it hasn't come. They phoned me at 19:15 to tell me ...