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  • Customers like
    • Product6
    • Furniture4
    • Selection1
  • Customers don't like
    • Response to problem17
    • Customer service16
    • Delivery service8

  • 1 day ago
  • Cafes and Restaurants
  • Upland, California
  • Ikea Restaurant
  • 10
  • REVIEW RATING 4/5

I went to there a restaurant and checked out with my food I noticed a bill after I paid at the cash register that I was overcharged I informed the cashier at that time.she could not refund me the money that they overcharged me at the time she had to make me wait until a manager came over to process this I'm out I got very upset and said just forget everything and I want my money back I believe... Read more

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  • Jun 30
  • Furniture and Decor
  • Chicago, Illinois
  • Furniture
  • 6
  • REVIEW RATING 4/5

I haven't seen a more pathetic delivery service than that offered by Ikea in partnership with XPO service. I paid 80$ for a delivered scheduled the next day. Not only did they not bother to call to reschedule, my stuff still hasn't arrived and its D day + 3!! even today, nobody bothered to call to reschedule. its like, come buy, spend you money, your time and your day, but once you ve bought... Read more

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  • Jun 26
  • Furniture and Decor
  • Weaverville, North Carolina
  • Bed
  • 15
  • REVIEW RATING 3/5

ordered a bed on line and the wording insinuated that it would be put together for the 300 dollar delivery ... which was more than the price of the bed .... it said for a fee set up and delivery ... when i punched in delivery it said 300 dollars and I (naively) will never happen again with any other company .... ordered the bed assuming it would be put together. when they arrived with the bed... Read more

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  • Jun 22
  • Furniture and Decor
  • Paramus, New Jersey
  • Bed
  • 20
  • REVIEW RATING 4/5

Well I say its been about 4 months since I filed a complaint with the Paramus store, I got the run around from customer service, the store manager and headquarters and nothing. After 10 plus emails of complaints my last one from the was that they were looking into the matter and would get back to me ASAP, lol what a joke, crickets. Yeah Ive completely cut the Paramus store out of list, I would... Read more

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  • Jun 19
  • Furniture and Decor
  • Canton, Michigan
  • Cabinets
  • 25
  • REVIEW RATING 4/5

Bought a wall full of large cabinets that come with doors. We arrange for delivery . The cabinet outer shells arrive but without the doors. We call and try to get them to deliver the cabinet doors but they flat-out refuse to do so, so we are forced to drive to the store to pick them up. We called before hand and arranged with the in-house staff to make sure that all 14 doors would be there. When... Read more

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  • Jun 18
  • Furniture and Decor
  • Langley, British Columbia
  • Overall Impression
  • 1
  • 1
  • 30
  • REVIEW RATING 4/5

Ikea ''products'' are junk.Nothing but sawdust glued together that is of no value.Everything they sell belongs in a dollar store.Their latest commercials also promote queers and pedophiles.A company without social conscience or proper moral standards They should be boycotted.They sell junk and promote perversion. Why help these amoral money grubbers get rich? All of their appliances and... Read more

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  • Jun 17
  • Furniture and Decor
  • Spring Valley, California
  • Positive Experience
  • 18
  • REVIEW RATING 4/5

We have gotten several furniture items from Ikea. It is good for the price point. You do have to make sure you put it together correctly and don't subject it to too much abuse. We were able to fix issues with a bed and a dresser drawer after too much weight was put on them. My son thought the dresser was for climbing and the bottom popped out of the drawer, but we were able to fix it. On one of... Read more

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  • Jun 16
  • Furniture and Decor
  • Riverdale, Maryland
  • Galant Cabinet
  • 25
  • REVIEW RATING 4/5

I have 2 brand new Galant fine cabinets. They were professionally assembled. I set both cabinets to the same combination. I tested 1 cabinet once and it worked fine. After several days of using the cabinets without locking them, I finally had a need to lock them. But the next day when I tried to open them, the combination wouldn't work. The combination is my birthday so I'm not forgetting... Read more

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  • From mobile
  • Ikea
  • Jun 15
  • by anonymous
  • #650919

I went to the IKEA in Kent Washington with my boyfriend last night. We were looking for things to buy for our first house. We were both excited to pick things out, and naturally had a few questions. On multiple occasions employees were BEYOND rude and acted like we were bothering them with just a few small questions. Never want to come back! Add comment

  • From mobile
  • Ikea
  • Jun 15
  • by anonymous
  • #650646

Customer service is the worst I've ever seen; horrendous is a desription that is too mild Add comment

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