1.7
  • Product5 votes
  • Furniture3 votes
  • Selection1 votes
  • Response to problem14 votes
  • Customer service13 votes
  • Delivery service8 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Apr 23
  • Furniture and Decor
  • Fort George G. Meade, Maryland
  • Dining Table
  • 14
  • REVIEW RATING 4/5

I ordered an item from IKEA to be delivered. An email stated that the delivery company would call me the night before to inform me of the four hour delivery window. A call came 30 minutes before they called again and said no one was there. (That's because I was at work, teaching a class, and had not had the opportunity to make arrangements because I never received a phone call the night before).... Read more

Was this review helpful? 0 0
  • From mobile
  • Ikea
  • Apr 02
  • by anonymous
  • #617078

I've recently bought the Brimnes twin bed frame. The thing that is bothering me about it is that the two drawers don't fit the frame. I tired following the instructions as best as I can. After finishing the bed frame and making the drawers, it didn't fit the actual bed frame. It's starting to *** me off because I can't figure out why the drawers keep falling off the frame rails. Add comment

  • Apr 01
  • Cafes and Restaurants
  • Toronto, Ontario
  • Staff
  • 62
  • REVIEW RATING 4/5

We were having breakfast @ 1024am at ikea Leslie and Sheppard location Saturday October 28,2014 when one of the employee or the manager of that location made a wrong allegations that we are taking milk that we are suppose to take. We were upset and make us humiliated. So I confronted him who tell him and he was making a mistake. The milk my daughter was drinking was homo and mixed with pedia sure... Read more

Was this review helpful? 0 0

  • Mar 31
  • Furniture and Decor
  • Overland Park, Kansas
  • 30
  • REVIEW RATING 4/5

When one calls to Customer Service, first of all it takes very long to get to talk to someone...sometimes it can be a wait of 45 mins to 1 hr. Then when you get someone it connects to some call center. The rep who picks up the call does not have any idea if you are asking about any product from the IKEA store near you, he/ she won't connect you to the store representative as well. There is... Read more

Was this review helpful? 0 0

  • Mar 30
  • Furniture and Decor
  • Orlando, Florida
  • Store
  • 29
  • REVIEW RATING 3/5

I assume all IKEA stores are designed the same way. In Orlando, once you enter the store, it's not easy to exit. Multiple exit signs lead to locked doors. It's like a labyrinth. At times, I actually found myself going in circles. After 20 minutes in the store I just wanted to escape ... without purchase. When I finally found the "checkout and purchase exit" there were very few lanes that were... Read more

Was this review helpful? 0 0

  • Mar 30
  • Furniture and Decor
  • Amsterdam, North Holland
  • Bed
  • 17
  • REVIEW RATING 5/5

I order some furniture online from Ikea Haarlem / Amsterdam. They give you some option days to deliver it to your address between 7 Am to 10 Pm. I believe thy are not aware people actually have a life and work. I chose it to be delivered 2 weeks after the day I actually ordered. Few days before the actual delivery day they call me in the evening saying "actually there was a problem with your... Read more

Was this review helpful? 0 0

You can't call the IKEA Pittsburgh store directly. You have to go through an 888 number and then they told me I had to go all the way to IKEA just to set up an appointment for a Kitchen Designer. I asked, you mean I have to travel 30 miles just to set up an appointment? I will be buying my Kitchen from another Kitchen store. Really IKEA? Really? Add comment

I waited for delivery for 3 houres as was stated in IKEA s sms. There was no delivery and no phonecall or sms. I want to stress that i had paid 89 euros for delivery service and took morning off my work. This took place in Brussels Add comment

  • Mar 26
  • Furniture and Decor
  • Office Desk
  • 27
  • REVIEW RATING 4/5

O ordered an office desk online to be delivered to my home. When the merchandise arrived one of the boxes had been dropped and the edge was crushed AND there were only 3 or 4 boxes delivered. The missing box were legs for the desk. When I asked when the legs would be delivered, the reply was "Sometime next week..." I don't think so. I turned my wife loose on them! LOL. We rejected the... Read more

Was this review helpful? 0 0
  • From mobile
  • Ikea
  • Mar 19
  • by anonymous
  • #610654

Very irresponsible will never order from IKEA online again in my life. They gave me an estimate delivery date and when I call my order wasn't even out of the warehouse & everytime I call I get a new story. Highly upset NEVER AGAIN ! Add comment

Had an experience with Ikea?

Write a review
Did not find what you were looking for?
 
×
You are reading about Ikea.
Filing a new complaint about
×