1.7
  • Product5 votes
  • Furniture3 votes
  • Selection1 votes
  • Response to problem12 votes
  • Customer service10 votes
  • Delivery service6 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

You can't call the IKEA Pittsburgh store directly. You have to go through an 888 number and then they told me I had to go all the way to IKEA just to set up an appointment for a Kitchen Designer. I asked, you mean I have to travel 30 miles just to set up an appointment? I will be buying my Kitchen from another Kitchen store. Really IKEA? Really? Add comment

I waited for delivery for 3 houres as was stated in IKEA s sms. There was no delivery and no phonecall or sms. I want to stress that i had paid 89 euros for delivery service and took morning off my work. This took place in Brussels Add comment

  • Mar 26
  • Furniture and Decor
  • Office Desk
  • 9
  • REVIEW RATING 4/5

O ordered an office desk online to be delivered to my home. When the merchandise arrived one of the boxes had been dropped and the edge was crushed AND there were only 3 or 4 boxes delivered. The missing box were legs for the desk. When I asked when the legs would be delivered, the reply was "Sometime next week..." I don't think so. I turned my wife loose on them! LOL. We rejected the... Read more

Was this review helpful? 0 0
  • From mobile
  • Ikea
  • Mar 19
  • by anonymous
  • #610654

Very irresponsible will never order from IKEA online again in my life. They gave me an estimate delivery date and when I call my order wasn't even out of the warehouse & everytime I call I get a new story. Highly upset NEVER AGAIN ! Add comment

  • Mar 19
  • Furniture and Decor
  • Katy, Texas
  • Mattress
  • 21
  • REVIEW RATING 4/5

Ikea mattress policy is that you can return it if not happy within 90 days but they only give you store credit, and do not return your money. So we went to pick out a softer mattress (the first one was too firm) and they sold us one but then told us after we had paid more (because we bought a higher quality) that they were out of stock. The manager told us we could buy a "loaner" and when the... Read more

Was this review helpful? 0 0

  • Mar 11
  • Furniture and Decor
  • Los Angeles, California
  • Trash Can
  • 31
  • REVIEW RATING 4/5

Tried to return 2 trash bins that were the wrong size. Was within 2 weeks of purchase and had the receipt. IKEA wouldn't refund my money because even though my husband and I have the same credit account, the original payment was on his card and I only had my card with me. I'm calling bs on this- every other store processes returns to the original form of payment without needing a physical card,... Read more

Was this review helpful? 0 0

  • Mar 10
  • Furniture and Decor
  • Highett, Victoria County
  • Install2U
  • 7
  • REVIEW RATING 4/5

INSTALL2U - DO NOT USE! Unprofessional installers , damaged my floorboards While assembling the Hemnes bed, the installer dented my pine floorboards, which had only in Feb-2015 been sanded & polished. I've installed Ikea items myself & know that I should use the box itself to line the floors. Installer did not do this. He also kept dropping parts & tools on the floor In the first... Read more

Was this review helpful? 0 0

  • Mar 09
  • Furniture and Decor
  • East Palo Alto, California
  • Couch
  • 39
  • REVIEW RATING 4/5

I was helping my daughter furnish her first apartment and had many people point us towards IKEA. The E Palo Alto store was a revelation, so large, overwhelmingly so, actually. Well ater two plus hours we check out,, oops, wrong component 1 in two piece system, ok return with right one. We then need to pick up a couch at pick-up. We fpund out ticket was already listed in "pick order" We were... Read more

Was this review helpful? 0 0
  • From mobile
  • Ikea
  • Mar 08
  • by anonymous
  • #605506

Fire safety hazard always have the gates locked to get out why??? Add comment

  • From mobile
  • Ikea
  • Mar 07
  • by anonymous
  • #605186

IKEA's furnitures come in multiple pieces. While you purchased the first few pieces and waiting for the others to come, they discontinue the missing items. Do not believe in their claim that you can piece your furniture together by buying their pieces. It is a scam. Add comment

Had an experience with Ikea?

Write a review

More results for "ikea"

Product Results

Tag Results

Company Results

Did not find what you were looking for?
 
×
You are reading about Ikea.
Filing a new complaint about
×