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IKEA

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Ikea offers everyday furniture in modern designs, emphasizing function, affordability, and style. Ikea International Group is Swedish privately owned company. The company was founded in 1943. At the present time Ikea International is headquartered in Leiden, The Netherlands. The founder of the company is Ingvar Kamprad. The name of the company is an acronym that stands for the initials of the name of the founder, name of the place and home village where he grew up. The company is an international home products retailer that has a number of its retail stores all over the world in such countries as the United States, Canada, Sweden, France, Germany, Czech Republic, Poland, Australia and many other countries.

The product lineup of Ikea includes low-price self-assembly furniture, accessories, bathrooms and kitchens. Please try to contact IKEA Customer Service directly prior to posting any complaints on this site.

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Anonymous
IKEA - Way Too Long Wait Time at Checkout!

Last Sunday afternoon I was in the area and decided to visit the Renton Ikea to pick up some household items. The store was jam-packed, but I expected that on a weekend. What I d...

#292256
Jan 26, 2012
11

Heathy
IKEA quality and service score zero

Goods delivered late and some units broken. After 3 weeks still waiting for replacements. This organisation is in shambles and the quality control is non existent. We won't be usin...

#290585
Jan 20, 2012
47

Rp123
Avoid IKEA specially the stuff made in China

Bought 2 Hemnes glass door Black Brown cabinets (item 401.763.42), comes in 2 packages for each unit. The sides, the shelves, the glass door have dents, scratches, unstained parts...

#290016
Jan 18, 2012
64

Anonymous
IKEA's horrible company policies

We bought the expedit shelving for our nursery. We brought it home I put it together in my living room and then carried it into the nursery. Only to find out the Ikea's brand o...

#289618
Jan 17, 2012
117

Anonymous
IKEA will rarely accept returns

Customers please beware of IKEA's cleverly written & deceptive return policy!! While browsing their store, you will notice an abundance of signs stating "It's o...

#289366
Jan 16, 2012
135

Anonymous
IKEA is wrong... for many reasons.

I have written to IKEA many times to ask them how come the Billy Book Case does not have a height extension in black -- never heard back from them. Not even the courtesy of a reply...

#289209
Jan 15, 2012
71

Anonymous
IKEA Pax Fevik doors collapsed and.. nothing

In September 2007 I tried to buy a large bedroom Pax wardrobe from Ikea and from day one they were not on stock so I purchased in two Ikeas all material. Installing was no problem ...

#288513
Jan 12, 2012
97

Anonymous
IKEA's GREAT customer service

I went to Ikea Pittsburgh yesterday and had THE BEST customer service by Tiffany T in the TV media department. This young lady went out of her way to get me what I needed. When she...

#287501
Jan 08, 2012
105

Lmanchel
IKEA's return policy sucks

We purchased a futon at the IKEA Burbank store. As other customers say over and over again, FORGET ABOUT IT! How do you know if an item is defective through the cardboard box it co...

#286243
Jan 04, 2012
172

HellieD
IKEA delivery holds hostages

On the 28th of December I went to Ikea to buy a wardrobe for my daughter's bedroom. After a three hour ordeal of waiting at checkouts, then the delivery service queue we were d...

#285467
Dec 31, 2011
227

Libby2011
Don't ever work or shop at IKEA!!!!!!

IKEA management created a hostile work environment when I advised managers of my interest in a different IKEA department. IKEA management at the Colorado Centennial sto...

#282894
Dec 20, 2011
312

Bariskal...
IKEA fails about installation

Hi, We have bought several furniture for home from IKEA recently. We have signed an agreement to deliver them to home and assembling. The montage team completed the montage of a mo...

#281944
Dec 16, 2011
252

Badfries8
IKEA won't return their junky merchandise if it breaks.

We spent over $700 at Ikea and one of our purchases was a small dresser. When we opened the box it came with so many parts it was comical until we tried to put it together. About...

#281584
Dec 14, 2011
296

Anonymous
IKEA Kitchens

Purchased kitchen cupboards from Ikea and from day one they were not stock the door for one of the cabinets, I purhcased these back in Oct. and anm now just getting around to insta...

#280233
Dec 08, 2011
292

Pjt5555
IKEA Memory Foam Pillowtop Sultan Tafjord

I purchased the Sultan Tafjord memory foam topper from iKEA. When I got it home and opened it the chemical smell almost knocked me over. After one month of outgassing the topper ...

#279024
Dec 03, 2011
400

Sharkeyjan
AT IKEA NOBODY IS RESPONSIBLE WHEN YOUR MONEY DISSAPEARS

NOBODY AT IKEA IS RESPONSIBLE WHEN MONEY ON YOUR ACCOUNT DISAPPEARS. AND WHEN THEY CLAIM TO REIMBURSE YOU, THEY EVEN TAKE MORE MONEY OUT!!! I purchased a kitchen for over $4000 on ...

#277821
Nov 28, 2011
300

Anonymous
IKEA service on appliances under warranty

Had to use A & E Factory Service - unethical, lying technician refused to provide service unless I paid for it, after making me wait ALL day for service call, then he insisted I wa...

#276193
Nov 20, 2011
268

Abernathy
IKEA has terrible customer service

I bought a duvet cover at Ikea Portland. I realized after a while that the snaps were mis-manufactured. They just don't snap. It is a bit of a drive to the store so it took...

#275347
Nov 16, 2011
282

Karen692
IKEA - No quality control -sizing not the same

After careful consideration I purchased a bathroom vanity (Godmorgon series) from Ikea. I had a 48" cavity to fill and purchased the sink top and 4 drawer vanity. Sample on floor...

#273558
Nov 08, 2011
289

Amadeus
IKEA - Delivery mega problem

I placed a order at Ikea Brooklyn, paid for delivery and assembly. Ikea store gave me delivery window time and the delivery company gave me another. The day of the delivery, that w...

#273449
Nov 07, 2011
264

Anonymous
IKEA FLATPACKED THEIR CUSTOMER SERVICE

So frustrated! After having bought a console table from Ikea in Croyden 2 and half weeks ago, we got home to find that there was a crucial piece of wood missing in the pack, so ha...

#272000
Nov 01, 2011
252

Naddy
IKEA - Stay Away From the Bolingbrook, IL, Store

My husband and I were looking for a round table to entertain guests. We had been all over looking for one and were so excited when we came across one here. It seemed odd, but the...

#271141
Oct 28, 2011
332

Anonymous
IKEA delivery ***

First delivery arrives smashed in boxes. Probably Parcel Force fault. So ring Ikea. They say they will send out replacements. Sounds good. Day of delivery - no delivery. Or t...

#270897
Oct 27, 2011
278

Anonymous
IKEA - Customer Service Representative was rude!

My husband and I have spent 5 hours putting together the dresser we got from IKEA. We got the wrong part, we got a medium size drawer where we needed a large size drawer. I called ...

#270022
Oct 23, 2011
355

Punkybre...
IKEA does not stand behind their merchandise

Shocked to find my local IKEA no longer refunds your money on returns but forces you to take a gift card - even on completely new, still-in-the-box merchandise that you bought the ...

#268653
Oct 17, 2011
311

Keniatw
IKEA missing hardware comes from... Sweden!

I made a 1600$ purchase in Ikea Tempe, and when I was mounting my brand new table I noticed that a hardware came defective. Not a simple screw, but one of those hardwares make excl...

#268135
Oct 14, 2011
371

Anonymous
IKEA Logan - Security Staff

I really wanted to send an email direct to the store regarding this matter but there is no facility on the website to do this and I imagine that phoning the store direct would be w...

#268025
Oct 13, 2011
342

Anonymous
IKEA - PAX SYSTEMS

Quality of material is gone down no support if the material in the package is not right. You are on your own to carry back and return at the return desk. But if you are buying big ...

#267120
Oct 10, 2011
369

IKEA: JU...
IKEA: EPIC FAILURE-Is that how they treat customers in Switzerland?

To Whom it may concern at IKEA customer service: I have had the worst experience trying to buy this laptop table. Not only have I been misled to customer service rep...

#266560
Oct 06, 2011
366

Anonymous
IKEA - shocking service & useless

I was told three weeks ago that my delivery would arrive today, I phoned Ikea three times to make sure it would arrive today and it hasn't come. They phoned me at 19:15 to tell me ...

#266412
Oct 06, 2011
298
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